CONTACT & ORDER FORM
TERMS & CONDITIONS
MUSEUM QUALITY LIMITED EDITION GICLEE PRINTS
All fine art prints are produced by LIGiclee.com. This premier printing company is committed to printing museum quality prints using only superior archival papers and canvases. Prints are varnished with UV protective mediums. Upon request, limited edition prints can be stretched, matted and framed or gallery wrapped.
CERTIFICATES OF AUTHENTICITY
Each limited edition giclee print sold is accompanied with a Certificate of Authenticity printed by LIGiclee.com Certificate of Authenticity gives buyers a guarantee of quality standards and adds fine art value. All prints are hand signed by the artist.
Credit card payments are accepted through our secure, automated PayPal online ordering system. Cash, Checks or Money Order payments are also accepted. Checks must be cleared before shipping.
SHIPPING & HANDLING
Most paintings are shipped rolled and unframed, carefully packed in sturdy tubes for shipping. Stretched and/or framed prints are carefully packed using standard durable packaging materials. We offer free shipping for unstretched prints by UPS ground service within the contiguous 48 United States. All goods are covered by insurance in transit. Stretched/Framed artwork is subject for additional shipping costs. It may be picked up by your carrier or we provide a carrier for you upon approved estimate.
DELIVERY OF ORIGINAL PAINTINGS and GICLEES
Delivery is made within 10 days of payment clearance, unless prearranged with buyer.
RETURN POLICY OF GICLEES ONLY
We are committed to 100% customer satisfaction. Art pieces are carefully inspected & packaged to ensure safe delivery. As a customer, you have the right to return incorrect or flawed merchandise. Any claims must be made within 10 days after delivery. This can be done by e-mailing to us.
For standard products that are not custom, there is a 10 day return period if you are not completely satisfied with your purchase. The product being returned must be in its original form and must not be damaged or altered in any way for a new selection of your choice or a refund. Custom products can not be returned. This is because the production of the custom product is based on the choices made by the customer and therefore, confines them to a commitment to the services that they are requesting.
We are not liable for insignificant distinctions of the product received compared to the product description. Slight variations in size, color, and substrate texture are expected occasionally due to applied technology. Appearance of products can vary when compared to on-screen appearance because of dissimilar graphic cards, browsers, or monitors. Returns are not accepted because of such insignificant distinctions.
We do not accept canceled orders. Once an order is placed, it is processed immediately to ensure the quickest production time possible for our customers. Any orders placed take time and professional work and is done so on your request. Most of our product is custom made specifically for you. Any cancellations and unauthorized returns are subject to restocking fees, labor fees, and shipping charges.
SECURITY - PRIVACY
The Privacy and satisfaction of our customers is our top priority. We make sure that your personal information is protected at all times and under no circumstances is it sold, rented, traded, or given to any third parties whatsoever. All commercial online transactions of artwork featured on this site will be completed using PayPal, a global leader in online payment solutions. PayPal will secure all payments, and provide 100% protection against unauthorized transactions. PayPal also provides Buyers Protection and Buyers Complaint Policy. This means we will never collect or have access to any sensitive information about you or your credit card account.
If you do not already have a PayPal account, please bear in mind that PayPal offers free accounts that are easy to set up and are specifically designed to provide buyers with a simple, efficient and safe way to purchase art online.
If you choose to receive newsletters or any other services from us, additional information may be collected.
If you have decided to stop receiving our newsletters or other services that we provide, you may opt out at any time and have your name and information removed from our internal records. This can be done by e-mailing to us.